50 Brilliant Ways for Marketers to start using Social Media
July 15th, 2008

Start experimenting with these ideas for social media marketing, and you’ll start to understand Web 2.0. Now take it a step further and listen to the conversation with analytical tools, determine your brand’s sentiment, find the insights and create authentic conversations with your topic mavens, then you’ll be several steps closer to using social media for your own purposes. If you want to reach even more definable goals, then Collective Intellect would be happy to help.

Read on for a topical best practice for social media marketing within the following reposting of the “fifty ways for marketers to use social media” from Chris Brogan. Jeremy Owyang went another step further and segmented the list into 5 groups. Catch that one here.

Idea #47, ” Spread good ideas far. Reblog them. Bookmark them. Vote them up at social sites. Be a good citizen.” Well, we’re doing our part. Read the full post here.

From Chris Brogan:

50 Ways Marketers Can use Social Media to Improve Their Marketing

  1. Add social bookmark links to your most important web pages and/or blog posts to improve sharing.
  2. Build blogs and teach conversational marketing and business relationship building techniques.
  3. For every video project purchased, ensure there’s an embeddable web version for improved sharing.
  4. Learn how tagging and other metadata improve your ability to search and measure the spread of information.
  5. Create informational podcasts about a product’s overall space, not just the product.
  6. Build community platforms around real communities of shared interest.
  7. Help companies participate in existing social networks, and build relationships on their turf.
  8. Check out Twitter as a way to show a company’s personality. (Don’t fabricate this).
  9. Couple your email newsletter content with additional website content on a blog for improved commenting.
  10. Build sentiment measurements, and listen to the larger web for how people are talking about your customer.
  11. Learn which bloggers might care about your customer. Learn how to measure their influence.
  12. Download the Social Media Press Release (pdf) and at least see what parts you want to take into your traditional press releases.
  13. Try out a short series of audio podcasts or video podcasts as content marketing and see how they draw.
  14. Build conversation maps for your customers using Technorati.com , Google Blogsearch, Summize, and FriendFeed.
  15. Experiment with Flickr and/or YouTube groups to build media for specific events. (Marvel Comics raised my impression of this with their Hulk statue Flickr group).
  16. Recommend that your staff start personal blogs on their personal interests, and learn first hand what it feels like, including managing comments, wanting promotion, etc.
  17. Map out an integrated project that incorporates a blog, use of commercial social networks, and a face-to-face event to build leads and drive awareness of a product.
  18. Start a community group on Facebook or Ning or MySpace or LinkedIn around the space where your customer does business. Example: what Jeremiah Owyang did for Hitachi Data Systems.
  19. Experiment with the value of live video like uStream.tv and Mogulus, or Qik on a cell phone.
  20. Attend a conference dealing with social media like New Media Expo, BlogWorld Expo, New Marketing Summit (disclosure: I run this one with CrossTech), and dozens and dozens more. (Email me for a calendar).
  21. Collect case studies of social media success. Tag them “socialmediacasestudy” in del.icio.us.
  22. Interview current social media practitioners. Look for bridges between your methods and theirs.
  23. Explore distribution. Can you reach more potential buyers/users/customers on social networks.
  24. Don’t forget early social sites like Yahoogroups and Craigslist. They still work remarkably well.
  25. Search Summize.com for as much data as you can find in Twitter on your product, your competitors, your space.
  26. Practice delivering quality content on your blogs, such that customers feel educated / equipped / informed.
  27. Consider the value of hiring a community manager. Could this role improve customer service? Improve customer retention? Promote through word of mouth?
  28. Turn your blog into a mobile blog site with Mofuse. Free.
  29. Learn what other free tools might work for community building, like MyBlogLog.
  30. Ensure you offer the basics on your site, like an email alternative to an RSS subscription. In fact, the more ways you can spread and distribute your content, the better.
  31. Investigate whether your product sells better by recommendation versus education, and use either wikis and widgets to help recommend, or videos and podcasts for education.
  32. Make WebsiteGrader.com your first stop for understanding the technical quality of a website.
  33. Make Compete.com your next stop for understanding a site’s traffic. Then, mash it against competitors’ sites.
  34. Learn how not to ask for 40 pieces of demographic data when giving something away for free. Instead, collect little bits over time. Gently.
  35. Remember that the people on social networks are all people, have likely been there a while, might know each other, and know that you’re new. Tread gently into new territories. Don’t NOT go. Just go gently.
  36. Help customers and prospects connect with you simply on your various networks. Consider a Lijit Wijit or other aggregator widget.
  37. Voting mechanisms like those used on Digg.com show your customers you care about which information is useful to them.
  38. Track your inbound links and when they come from blogs, be sure to comment on a few posts and build a relationship with the blogger.
  39. Find a bunch of bloggers and podcasters whose work you admire, and ask them for opinions on your social media projects. See if you can give them a free sneak peek at something, or some other “you’re special” reward for their time and effort (if it’s material, ask them to disclose it).
  40. Learn all you can about how NOT to pitch bloggers. Excellent resource: Susan Getgood.
  41. Try out shooting video interviews and video press releases and other bits of video to build more personable relationships. Don’t throw out text, but try adding video.
  42. Explore several viewpoints about social media marketing.
  43. Women are adding lots of value to social media. Get to know the ones making a difference. (And check out BlogHer as an event to explore).
  44. Experiment with different lengths and forms of video. Is entertaining and funny but brief better than longer but more informative? Don’t stop with one attempt. And try more than one hosting platform to test out features.
  45. Work with practitioners and media makers to see how they can use their skills to solve your problems. Don’t be afraid to set up pilot programs, instead of diving in head first.
  46. People power social media. Learn to believe in the value of people. Sounds hippie, but it’s the key.
  47. Spread good ideas far. Reblog them. Bookmark them. Vote them up at social sites. Be a good citizen.
  48. Don’t be afraid to fail. Be ready to apologize. Admit when you’ve made a mistake.
  49. Re-examine who in the organization might benefit from your social media efforts. Help equip them to learn from your project.
  50. Use the same tools you’re trying out externally for internal uses, if that makes sense, and learn about how this technology empowers your business collaboration, too. “
Securities Industry News highlights CI’s ability to give professional investors access to information that might move markets or have relevance to their strategies
July 14th, 2008

Per our press release about Collective Intellect’s engagment with Royal Bank of Canada to provide a customizable, real-time information to users of RBC’s direct investing Web site, Tim Wolters was contacted by Katherine Heires, a correspondent with Securities Industry News, who was interested in CI’s statistics and semantic-based algorithms.

Rather than using natural language processing, which “teases out” the meaning of postings, Boulder, Colo.-based Collective Intellect says it determines sentiment with statistics and semantic-based algorithms. “Trying to derive or score sentiment out of unstructured text is a hard problem,” says Collective Intellect founder and CTO Tim Wolters. There is room for improvement in sentiment filtering, he acknowledges, but the current technology is reliable when analyzing data about active securities. “For stocks that are heavily traded and posted, we are a pretty good indicator,” he asserts.

Please go to SI website for the full article.

Securities Industry News (www.securitiesindustry.com) is written and edited for securities operations, technology and processing services professionals worldwide. The bi-weekly publication provides continuous coverage of the latest financial technology advances in the Internet.

CI expands operations by moving into new facility on Eastend Pearl
July 9th, 2008

Collective Intellect recently moved into a new facility with 10,000 more feet of space from their previous headquarters just down the street.

collective intellect, on Flickr We are now stationed on two floors with the developers taking the ground floor and sales/operations on the second floor. There is some good karma with the space as Google had purchased SketchUp from here.

“After Google purchased SketchUp, the operation outgrew the space. The landlord negotiated a new lease with social media analysis firm Collective Intellect, which expanded its operations.”

Boulder County Business Report

Just outside our front doors is the heart of town and ever-lively Pearl Street Mall which runs between 11th and 15th streets.

The office is open without the need for cubicles as there are numerous free conferences rooms for client/sales calls within close reach of every-one’s desk. It is the perfect space for a social media company since conversation can flow easily across the floor without formality.

collective intellect collective intellect

Our Address is: 1433 Pearl Street, Ste. 200 Boulder CO 80302.

CI must be doing something right
July 3rd, 2008

Well it’s been a while since someone has done a really in-depth analysis of social media companies and here is a real killer. Philip Sheldrake, Director at RacePoint Group has broken the silence with an incredibly detailed analysis of the current players in the social media world. Download the full 99 pages of sweetness and make sure to subscribe to the RSS at Marcom Professional.

The eBook had the 6 pages about Collective Intellect including the following excerpts (that I liked) :

“Collective Intellect describes their last year as one focused on adding millions of new social media sources and improving data quality with highly automated categorisation and analytic tools. Quite rightly, they point out that analysis is pointless if you don’t start with accurate and comprehensive data. Collective Intellect must be doing something right to have attracted customers from the likes of Microsoft, Chrysler, Anheuser-Busch, Pfizer, Dell, Yahoo!, Viacom, Verizon, Levi’s and Adobe.”

About yours truly: “Collective Intellect’s Nick Sowden is the only staff member of the SWA vendors described here to let me know he’s on Twitter and to have subscribed to my Twitter. He’s also one of two to have invited me to link up on LinkedIn. To me, ‘being’ social inspires confidence that they truly ‘think’ and ‘live’ social.”

“I recall telling a colleague that Collective Intellect has “the magic dust”. Here are a few more things, additional to those above, that led me to make such an exclamation…. ”

Phillip closes with more praise: “In fact, the only other criticism I can muster up is the plainly visible fact that their reports aren’t as pretty as the competions’; not a critical desideratum and easily fixed… come on Collective Intellect!” Good point Phillip. We pride ourselves on data and we’re working on making our reports ‘prettier’.

To be somewhat balanced I should talk about Philip’s main criticism: “Interestingly, Collective Intellect dismisses social networking pages as “highly off topic and generally unhelpful”, and instead prefers to focus on the group / community pages within such networks. They also write off micro-blogs such as Twitter and Jaiku as “highly irrelevant”. That’s one perspective I can’t agree with.” Erroneous! I sent Philip some bad data (what was I think??), as we’re all about twitter. I twitter more than I eat… and I’m a hungry man. We’re already incorporating twitter into our data, in fact.

Thanks for the write up guys!

Copyright © 2008 Collective Intellect, Inc. All rights reserved.