Recent Posts

Super Sunday Ad Tracker: Viewers Getting Thirsty for the Big Game

by Jen Roberts February 3, 2012

Checking out the CNBC/Collective Intellect Super Sunday Ad Tracker to find some interesting insights to pass on. I changed the date in the dashboard to analyze conversation from yesterday(Feb., 2nd)  and was pleasantly surprised to see Budweiser topping out the list at number 1. Beer appears to be replacing autos in people’s minds as we [...]

Example for Getting the Most out of the CNBC/CI Super Sunday Ad Tracker

by Jen Roberts February 3, 2012

To determine which brand’s advertising is winning/losing? 1. Start with the Main Metrics tab. The Engaged Consumers index will help you understand who is really winning and losing as defined above. The Total Buzz column to the right helps you see which brand is generating the most overall conversations (good + bad) 2.Click the Engagement [...]

Are Coke’s Early Release Ads Encouraging Viewers to Chat About Joining the Polar Bears?

by Jen Roberts February 2, 2012

Sitting in the office working on the CNBC/Collective Intellect Super Sunday Ad Tracker and the discussion naturally turns towards the ads, which ones we’ve seen, which ones we can’t wait to see. There’s been a lot of discussion about how social media is changing the way ads are used to promote brands during big events, [...]

Are Interactive Ads Changing the Way We Watch Super Bowl Ads?

by Jen Roberts February 2, 2012

Will the Collective Replace Commentators What will keep your attention during Super Bowl Sunday? The game or Coca-Cola’s Polar Bear Watching Party, where the bears will react in real-time to event’s on the field? Coke is creating a complete brand experience that extends and amplifies the reach of their game day ad using social and [...]

Honda Drives the Social Conversation Amongst Early Release Auto Ads

by Jen Roberts February 1, 2012

We just couldn’t wait to share some early findings from our Brand Tracker: Super Bowl 2012. Honda’s ad starring Matthew Broderick, who is reprising his role as Ferris Bueller, is influencing a couple of the key social indicators we are using to track the influence of each ad on how positively consumers are responding to [...]

Super Bowl Ads 2012: Is Nostalgia the New Black?

by Jen Roberts February 1, 2012

We’re getting ready to flip the switch on our Brand Track: Super Bowl 2012 dashboard. As we get ready to launch, we’ve also been looking at the data, understanding the drivers behind the key indicators that are comprising our Engaged Consumer ranking. One theme that has unexpectedly emerge, and which we think will be interesting [...]

How Social Media is Changing How We View and Assess Super Bowl Ads

by Jen Roberts January 31, 2012

Social media is changing the way Super Bowls are created, evaluated and ultimately ranked.  Advertisers are no longer waiting until game day to promote their ad and are not limiting the promotion of their ad to a single time slot.  Rather the experience and conversation are being more fully developed and supported online and not [...]

Super Bowl Ads – Using Social Media Analytics to Explain Their Popularity

by Jen Roberts January 30, 2012

Or Their Notoriety It’s been a bit quiet on the CI blog lately as we’ve been working on a new dashboard for the upcoming group of Super Bowl ads. It’s called Brand Tracker: Super Bowl 2012 and it provides a unique view into what is driving the popularity of the ads.  Seeing which ads generate [...]

Creating and Monitoring Your Organization’s Social Barometer

by Jen Roberts January 18, 2012

What metric is important to your business? How do you measure the success of a campaign or product? Does your social media analytics strategy monitor those indicators across multiple channels? In order for social media programs and their subsequent measurement to gain further support in the enterprise, they have to be tied to key business [...]

How to Increase the Value of Your Social Media Measurement Strategy

by Jen Roberts January 17, 2012

This is a difficult post to write and not appear too salesly or preachy but I’m hoping that the following information might guide organizations towards a text analytics approach that meets their needs. When you begin to think about creating a social media strategy and selecting a technology, one of the first consideration should be [...]

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Define: Social CRM

Social CRM is a philosophy and a business strategy, supported by a technology platform, business rules, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer's ownership of the conversation.

Define: Proprietary Content

Almost any textual content your organization stores such as:

Any proprietary data can be imported into the Collective Intellect Social CRM Insight platform.

Contact us about mapping your data to the ci-insight format. info@collectiveintellect.com

Define: Snippet

Snippets are subsets of a posting based on your specified search criteria.
These snippets enable you to more accurately capture consumer sentiment across any topic, theme, dimension or term.

Define: Blog

Websites that have an RSS feed (people can subscribe to them), and they are personally authored.

Define: Message Board

Forums or threaded conversations where one person can comment, and anyone can view the comment and respond back.

Define: News

Online news, includes WSJ, NY Times, Local News, etc

Define: Social Sites

Social networking sites such as Facebook, MySpace, LinkedIn.

Define: MicroBlogs

Twitter, where content is limited to 140 characters.

Define: Social Media

"Social media are media for social interaction, using highly accessible and scalable publishing techniques. Social media use web-based technologies to transform and broadcast media monologues into social media dialogues." more from wikipedia here