Monday’s sessions at the conference were really informative. The crowd that attended the social media sessions — a mix of entrepreneur doctors, health-related Web 2.0 companies, PR firms, healthcare bloggers, public policy organizations, pharma and medical device execs — were very knowledgeable about the implications of social media environments for patients, doctors and corporate liability. [...]
Jerry Lewis, of the Boulder County Business Report, interviews Collective Intellect founders Don Springer and Tim Wolters. Access the interview here.
Political bloggers won a major victory this week in their quest towards mainstream acceptance and relevance. On 9/4, the Federal Elections Commission (FEC) ruled that political blogs are considered media, as far as US Electoral Law is concerned. Essentially, the FEC reaffirmed the right for political bloggers to exercise free speech with the same rights [...]
Social CRM is a philosophy and a business strategy, supported by a technology platform, business rules, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer's ownership of the conversation.
Almost any textual content your organization stores such as:
Any proprietary data can be imported into the Collective Intellect Social CRM Insight platform.
Contact us about mapping your data to the ci-insight format. info@collectiveintellect.com
Snippets are subsets of a posting based on your specified search criteria.
These snippets enable you to more accurately capture consumer sentiment across any topic, theme, dimension or term.
Websites that have an RSS feed (people can subscribe to them), and they are personally authored.
Forums or threaded conversations where one person can comment, and anyone can view the comment and respond back.
Online news, includes WSJ, NY Times, Local News, etc
Social networking sites such as Facebook, MySpace, LinkedIn.
Twitter, where content is limited to 140 characters.