So maybe Stephen Colbert’s “presidential run” was just a publicity stunt; an extended, glorified book plug (I’ll help him out– I Am America, And So Can You). For a brief week or so, I suspected he might have a grander scheme in mind. Every year, The Daily Show people show up to the national conventions [...]
This morning at 10:15m, I will be co-presenting a seminar on Tracking Reputation in the Blogosphere, with two of my Boulder colleagues, Ari Newman of Filtrbox and Howard Kaushansky from Umbria. If you’re in Vegas for BlogWorld, stop in to our session, ask questions and stay and listen for a while, it should be an [...]
As part of my ongoing analysis of the Oil & Gas sector for Collective Intellect’s customers, I’ve noticed Alberta’s oil sands are getting hammered from every direction. First, the Albertan Premier announced the New Royalty Framework which includes an increase in the taxation of oil sands. Five days later a Guardian article revealed the inhumane [...]
Last week Google updated its PageRank algorithm, which lowered the PageRank of some fairly well known blogs. This PageRank change caused quite a stir on Techmeme, upsetting many bloggers. And rightly so, as Google is responsible for bringing their message to the masses in the same way that Primate Legend Jane Goodall has brought us [...]
Social CRM is a philosophy and a business strategy, supported by a technology platform, business rules, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer's ownership of the conversation.
Almost any textual content your organization stores such as:
Any proprietary data can be imported into the Collective Intellect Social CRM Insight platform.
Contact us about mapping your data to the ci-insight format. info@collectiveintellect.com
Snippets are subsets of a posting based on your specified search criteria.
These snippets enable you to more accurately capture consumer sentiment across any topic, theme, dimension or term.
Websites that have an RSS feed (people can subscribe to them), and they are personally authored.
Forums or threaded conversations where one person can comment, and anyone can view the comment and respond back.
Online news, includes WSJ, NY Times, Local News, etc
Social networking sites such as Facebook, MySpace, LinkedIn.
Twitter, where content is limited to 140 characters.
