Archive for December 2007

WOM: The Community of the Long Tail

by Tim Wolters December 29, 2007

The individual today has more influence than perhaps any other time in history on the success or failure of a company and it’s products. Blogs are playing a critical role in our ability to communicate our thoughts and preferences to those interested. Twitter is making instant information ubiquitous 160 characters at a time. Mass marketing [...]

Hancock: Must-see Blockbuster Bust

by Mark December 20, 2007

A Variety post from last night is sparking conversation in the blogosphere about which Hollywood studios are advertising in Super Bowl XLII, and what movies they are promoting. The first post commenting on the news came from SuperHeroHype.com and obviously covers the two superhero movies that have been announced in Iron Man and Hancock. Iron [...]

Vista vs. Leopard: Long-Term Look

by Tim Wolters December 19, 2007

When Leopard first launched, there was a great rush to compare it Vista. Mac fans being what they are, the problems associated with Vista migration just tend to egg them on. Now that Leopard has been out for a while we can take a look at a more long-term comparison between the two operating systems, [...]

Measuring Influence in Social Media

by Robin Seidner December 10, 2007

One of the questions that inevitably comes up when talking to customers about social media marketing is “How does Collective Intellect determines who the influencers are in social media?” This is a great question, because unlike traditional media – where you have existing criteria – circulation, source credibility, advertising rates based on impressions – social [...]

New Study: Companies Find it Difficult to Determine Influentials

by Robin Seidner December 10, 2007

Last week’s Society for New Communications Research Symposium apparently discussed the findings of a study they put together on social media influencer research. The most interesting piece to me is that PR professionals struggle to find effective metrics for deciding who are the most influential players. I will be interested to read the full study [...]

The Internet is the True Home of Music and Artists

by Tim Wolters December 7, 2007

As I briefly mentioned in my previous post, music fans today live on the Internet. Thus, artists must build themselves online. For all intents and purposes, a band is to listeners what it resembles in its web presence. Granted an artist should be judged by its sound, this is far from the only factor that [...]

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Define: Social CRM

Social CRM is a philosophy and a business strategy, supported by a technology platform, business rules, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer's ownership of the conversation.

Define: Proprietary Content

Almost any textual content your organization stores such as:

Any proprietary data can be imported into the Collective Intellect Social CRM Insight platform.

Contact us about mapping your data to the ci-insight format. info@collectiveintellect.com

Define: Snippet

Snippets are subsets of a posting based on your specified search criteria.
These snippets enable you to more accurately capture consumer sentiment across any topic, theme, dimension or term.

Define: Blog

Websites that have an RSS feed (people can subscribe to them), and they are personally authored.

Define: Message Board

Forums or threaded conversations where one person can comment, and anyone can view the comment and respond back.

Define: News

Online news, includes WSJ, NY Times, Local News, etc

Define: Social Sites

Social networking sites such as Facebook, MySpace, LinkedIn.

Define: MicroBlogs

Twitter, where content is limited to 140 characters.

Define: Social Media

"Social media are media for social interaction, using highly accessible and scalable publishing techniques. Social media use web-based technologies to transform and broadcast media monologues into social media dialogues." more from wikipedia here