Robin did an interview with the Wallstreet Journal regarding coca-cola and superbowl advertising. You can check it out here, and I’ve included a short excerpt below. Questions for Hal Curtis And Pio Schunker By SUZANNE VRANICA March 11, 2008 3:36 p.m. Super Bowl Sunday may have been five weeks ago, but marketers are still trying [...]
Nearly two weeks have gone by since No Country For Old Men won Oscar honors for best picture. We tracked 11 advertisers before, during, and after the show to determine blog buzz. This enabled us to calculate a lift value off of the pre-show buzz to figure out who received the coveted earned media share [...]
Social CRM is a philosophy and a business strategy, supported by a technology platform, business rules, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer's ownership of the conversation.
Almost any textual content your organization stores such as:
Any proprietary data can be imported into the Collective Intellect Social CRM Insight platform.
Contact us about mapping your data to the ci-insight format. info@collectiveintellect.com
Snippets are subsets of a posting based on your specified search criteria.
These snippets enable you to more accurately capture consumer sentiment across any topic, theme, dimension or term.
Websites that have an RSS feed (people can subscribe to them), and they are personally authored.
Forums or threaded conversations where one person can comment, and anyone can view the comment and respond back.
Online news, includes WSJ, NY Times, Local News, etc
Social networking sites such as Facebook, MySpace, LinkedIn.
Twitter, where content is limited to 140 characters.