Archive for February 2009

The Oscars

by Brandon Line February 24, 2009

Social media analytics have primarily focused on the conversation surrounding the brand with little attention paid to the characteristics of the audience driving that conversation. By understanding online audience demographics, we provide a deeper understanding of “who” they are. Deeper insights lead to a smarter marketing and advertising approaches. We analyzed individuals online who discussed [...]

Iconoculture and Collective Intellect Announce Partnership to Provide Marketers With More Comprehensive, Cost-Effective Consumer Insights

by Tim Wolters February 18, 2009

Companies Join Forces to Provide a Robust, Integrated View of the Consumer MINNEAPOLIS and BOULDER, Colo., Feb. 17 /PRNewswire/ — Iconoculture, the leading cultural trend research company, and Collective Intellect,the leading provider of real-time market intelligence through advanced digital-media analytics technologies, today announced a partnership that focuses on bringing the marketplace one big step closer [...]

Social Media Monitoring: Market Research 2.0

by Dean Westervelt February 12, 2009

Traditional market research has a new information channel – social media. According to Forrester, by the end of 2009, more than 85% of US online consumers will be reading or viewing social content. Market research that does not take into account brand- or product-specific online user-generated content – blog posts and re-posts, product reviews, rich [...]

Super Bowl ’09: Dollars Spent Per Social Media Conversation

by Kevin Yordy February 3, 2009

This chart assumes an average of $3 million per 30-second spot. GoDaddy achieved the best “dollars per social media conversation” rate, followed closely by Doritos. However, considering that Doritos’ commercials were consumer-generated, their ad budget would have clearly been significantly lower. Pepsico and Coca-Cola’s soft drink brands were grouped together, as were Anheuser-Busch’s varieties.

Real Time Super Bowl Insights, Part Two: 24-Hour Report

by Kevin Yordy February 3, 2009

Part Two of our three-part Super Bowl report is now available. The last report covered online activity during the game, and a long-term analysis of the ’08 game. This one covers all online activity for the 24-hour period after the game. Pepsi maintains its dominance, but several other advertisers gained a lot of momentum since [...]

2009 Super Bowl Advertisers: Sunday Night Social Media Findings

by Jackie Wood February 2, 2009

This year’s Super Bowl generated an enormous amount of online response – arguably due to the ads more so than the game itself, with 3D effects, new logos, and celebrity icons. Collective Intellect determined results within hours after the game. We’ve created a comprehensive report with our findings that we will make available as PDF. [...]

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Define: Social CRM

Social CRM is a philosophy and a business strategy, supported by a technology platform, business rules, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer's ownership of the conversation.

Define: Proprietary Content

Almost any textual content your organization stores such as:

Any proprietary data can be imported into the Collective Intellect Social CRM Insight platform.

Contact us about mapping your data to the ci-insight format. info@collectiveintellect.com

Define: Snippet

Snippets are subsets of a posting based on your specified search criteria.
These snippets enable you to more accurately capture consumer sentiment across any topic, theme, dimension or term.

Define: Blog

Websites that have an RSS feed (people can subscribe to them), and they are personally authored.

Define: Message Board

Forums or threaded conversations where one person can comment, and anyone can view the comment and respond back.

Define: News

Online news, includes WSJ, NY Times, Local News, etc

Define: Social Sites

Social networking sites such as Facebook, MySpace, LinkedIn.

Define: MicroBlogs

Twitter, where content is limited to 140 characters.

Define: Social Media

"Social media are media for social interaction, using highly accessible and scalable publishing techniques. Social media use web-based technologies to transform and broadcast media monologues into social media dialogues." more from wikipedia here