Archive for the ‘Industry News’ Category

Comcast and NBCU: Mixed Reactions from the Social Web

by Laura Carroll December 7, 2009

Last week’s announcement regarding the purchase of 51% of NBC Universal by Comcast has received a substantial amount of attention thus far. The deal will combine many important media entities in television, internet and movies and values NBCU at $30 billion. GE still owns 49% (after Vivendi selling its 20% stake in NBCU back to [...]

Is Brand Google in Trouble?

by Laura Carroll April 21, 2009

Media, Rivals Aim to Stir It up for Search Giant, but to Consumers It’s Still a Beloved Brand by Michael Learmonth and Abbey Klaassen Published: April 20, 2009 NEW YORK (AdAge.com) – A little internal test at the Mountain View, Calif., search giant goes like this: You take Google search results, slap them on a [...]

Who-Ville and Social Media

by Dean Westervelt March 8, 2009

Just as in the wonderful Dr. Seuss book “Horton Hears a Who!”, the world of social media may have started off perceived as a tiny speck of dust, whose participants only elephants with tremendous listening capabilities could hear. Turns out that the speck is actually a world of its own and is a growing source [...]

Reach versus Engagement, part II (full post)

by Dean Westervelt December 18, 2008

Two terms reside at the center of the ongoing quest for measurable metrics and estimating the return on marketing investment within the social media arena – reach and engagement. The former is a measurement relic of traditional advertising effectiveness such as TV or radio spots while the latter is the latest buzzword (pun intended) for [...]

PR Newser Interview with Curtis Hougland

by Tim Wolters December 15, 2008

Curtis has been around the social media and public relations worlds for longer than practically anyone else I know of (except perhaps Chris Brogan). He talks about twitter, word of mouth, and measurement as they relate to public relations. Thanks for the mention Curtis! What do clients want more/less of, given the current economic conditions? [...]

Social Media Predictions from Jason Falls

by Tim Wolters December 15, 2008

Came across this post this morning from Jason Falls. It’s a collaborative piece predicting what may go down in social media next year. These are from some of the most active thought leaders in social media. Interesting to see the different perspectives and general impression that social media still has a ways to go in [...]

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Reach versus Engagement, Part I

by Dean Westervelt December 4, 2008

Two terms reside at the center of the ongoing quest for measurable metrics and estimating ROI within the social media arena – reach and engagement. “Reach” is a measurement relic of traditional advertising effectiveness such as TV or radio spots. “Engagement” is the latest buzzword (pun intended) for discussing the efficacy of social media marketing [...]

RT: Top 5 Mistakes Internet Marketers Make on Twitter

by Tim Wolters November 9, 2008

RT: Great post by Remarkablogger Michael Martine outlining the top twitter faux pas made by marketers, summed up in the following paragraph. The advice may seem like common sense but is a great reminder of why the word social appears in the wikipedia entry for twitter. “If I could distill these five points down to [...]

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Market Research, Thinning Budgets, & Social Media

by Dean Westervelt November 4, 2008

The recent malaise brought about by this month’s collapse of the Dow Jones Industrial Average and worsening economic conditions have brought into sharp relief the budgeting challenges marketers face in 2009 and beyond. Despite the economic doom and gloom, understanding who your customers and potential customers are and what they are saying about your company, [...]

New Noteworthy Marketing Site

by Justin Wyman October 28, 2008

A colleague of mine, Victoria Petrock, recently introduced me to a site she currently writes for called marketingcharts.com. The site provides free downloads of useful marketing charts and spreadsheets, as well as links to relevant articles. Today, one article in particular stood out to me. A recent study shows that young adults (ages 18-34) are [...]

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Define: Social CRM

Social CRM is a philosophy and a business strategy, supported by a technology platform, business rules, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer's ownership of the conversation.

Define: Proprietary Content

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Any proprietary data can be imported into the Collective Intellect Social CRM Insight platform.

Contact us about mapping your data to the ci-insight format. info@collectiveintellect.com

Define: Snippet

Snippets are subsets of a posting based on your specified search criteria.
These snippets enable you to more accurately capture consumer sentiment across any topic, theme, dimension or term.

Define: Blog

Websites that have an RSS feed (people can subscribe to them), and they are personally authored.

Define: Message Board

Forums or threaded conversations where one person can comment, and anyone can view the comment and respond back.

Define: News

Online news, includes WSJ, NY Times, Local News, etc

Define: Social Sites

Social networking sites such as Facebook, MySpace, LinkedIn.

Define: MicroBlogs

Twitter, where content is limited to 140 characters.

Define: Social Media

"Social media are media for social interaction, using highly accessible and scalable publishing techniques. Social media use web-based technologies to transform and broadcast media monologues into social media dialogues." more from wikipedia here