Recent Posts

Collective Intellect Announces Social CRM Insight Platform

by Tyler Montgomery July 15, 2010

BOULDER, Colo., July 15 /PRNewswire/ — Today Collective Intellect released the industry’s first web-based, automated, real-time text mining and analytics software for social media, traditional and corporate media. Collective Intellect’s Social CRM Insight Platform is designed to provide real-time, actionable insights to enable organizations to gain faster and richer insights as well as early warnings [...]

White Paper: Strategy for Social CRM

by Kevin Yordy July 12, 2010

The debate surrounding the validity, longevity and value of social media has given way to a spirited discussion as to how companies glean insight from social media and leverage it across the organization. Download the white paper: Strategy for SocialCRM (PDF)

White Paper: Semantic Filtering

by Brandon Line July 12, 2010

Collective Intellect’s proprietary, semantic search and analytics technology automates the capture of consumer “consideration and preference” metrics and insights from consumer generated content in a myriad of social media environments. Learn how in this white paper: Semantic Filtering (PDF)

Point of View: Facebook

by Laura Carroll July 12, 2010

Collective Intellect is augmenting its current data collection with publicly available data on Facebook, collecting tens of thousands of posts per day from popular categories available on Discussion Groups and Fan Pages. Learn more about how we use Facebook data: Point of View: Facebook (PDF)

Point of View: MySpace

by Laura Carroll July 12, 2010

Collective Intellect currently collects over 913,000 blogs from MySpace. Most of the relevant content for organizations on MySpace comes from blogs where users are sharing more of their thoughts and feelings than anywhere else on the site. Check out more of our thoughts on MySpace: Point of View: MySpace (PDF)

Point of View: YouTube

by Laura Carroll July 12, 2010

Check out Collective Intellect’s view on YouTube: Point of View: YouTube (PDF)

Social Media & Box Office Prediction: The Plot Twitters

by Seth Harris April 6, 2010

For months now we’ve been compiling data on upcoming films as they have been discussed within social media, looking at conversational volume, sentiment, and viewing interest so that we may have a good idea as to what’s going to be hot and what’s going to be a flop. Now it seems that someone else is on the scent as well. Word came to us last week via Mashable, the most obsessive social media news site on the web, that a study had been published demonstrating how Twitter has a high predictive power when it comes to box office performance. Suffice it to say, we weren’t too surprised.

Tweeting Down the Aisle

by Vicky Czarniecki April 5, 2010

As covered by Wired.com, Greg Rewis and Stephanie Sullivan (@hughart and @theunderwire) tied the knot on April 1st. Throughout the ceremony, family transcribed their vows in tweet form to share their special event with faraway friends, and ultimately the twitterverse. The tech-savvy couple made it possible for you to follow the event as well as send well wishes using the #tweetwed hashtag.

Google Buzz Hits a Low Note with Consumers

by Laura Carroll March 24, 2010

Unless you’ve been living under a rock (or lack a Gmail account), there’s no doubt you’ve heard of, tested or been genuinely confused by the launch of Google Buzz. One morning in February, I opened my Gmail account and there it was- 35 “buzz” notifications. “I must be popular”, I thought. After clicking into these messages, I realized I was not very popular, I was just inundating myself with more general useless knowledge about people I would have genuinely not heard from until my 20 year high school reunion. AWESOME.

2010 Oscar Fashion : Sandra Bullock “Speeds” her way to the front of the pack

by Matan Har March 11, 2010

The way I see it, people only watch the Oscars for two reasons. One, they want to see who’s going to embarrass themselves (thank you Elinor Burkett from Music by Prudence), and two they want to see what people will be wearing. With that in mind, we’ve run some statistical breakdowns of the social media [...]

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Define: Social CRM

Social CRM is a philosophy and a business strategy, supported by a technology platform, business rules, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer's ownership of the conversation.

Define: Proprietary Content

Almost any textual content your organization stores such as:

Any proprietary data can be imported into the Collective Intellect Social CRM Insight platform.

Contact us about mapping your data to the ci-insight format. info@collectiveintellect.com

Define: Snippet

Snippets are subsets of a posting based on your specified search criteria.
These snippets enable you to more accurately capture consumer sentiment across any topic, theme, dimension or term.

Define: Blog

Websites that have an RSS feed (people can subscribe to them), and they are personally authored.

Define: Message Board

Forums or threaded conversations where one person can comment, and anyone can view the comment and respond back.

Define: News

Online news, includes WSJ, NY Times, Local News, etc

Define: Social Sites

Social networking sites such as Facebook, MySpace, LinkedIn.

Define: MicroBlogs

Twitter, where content is limited to 140 characters.

Define: Social Media

"Social media are media for social interaction, using highly accessible and scalable publishing techniques. Social media use web-based technologies to transform and broadcast media monologues into social media dialogues." more from wikipedia here