I’m not sure if you heard, as they did a pretty good job of keeping it low-key, the Academy Awards took place on Sunday. Full of the usual pomp and circumstance, coupled with the quirky pairing of Steve Martin and Alec Baldwin, it was an entertaining night of laughs, a few predictable wins, and a [...]
The countdown to the Academy Awards is on and we figure the time has come to take a look at how things are shaping up for the nominated films. To save time, both yours and mine, I’m going to focus on the big one: Best Picture. I’m feeling a bit feisty today, so I think [...]
Social CRM is a philosophy and a business strategy, supported by a technology platform, business rules, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer's ownership of the conversation.
Almost any textual content your organization stores such as:
Any proprietary data can be imported into the Collective Intellect Social CRM Insight platform.
Contact us about mapping your data to the ci-insight format. info@collectiveintellect.com
Snippets are subsets of a posting based on your specified search criteria.
These snippets enable you to more accurately capture consumer sentiment across any topic, theme, dimension or term.
Websites that have an RSS feed (people can subscribe to them), and they are personally authored.
Forums or threaded conversations where one person can comment, and anyone can view the comment and respond back.
Online news, includes WSJ, NY Times, Local News, etc
Social networking sites such as Facebook, MySpace, LinkedIn.
Twitter, where content is limited to 140 characters.
