Posts Tagged ‘social media’

Google Buzz Hits a Low Note with Consumers

by Laura Carroll March 24, 2010

Unless you’ve been living under a rock (or lack a Gmail account), there’s no doubt you’ve heard of, tested or been genuinely confused by the launch of Google Buzz. One morning in February, I opened my Gmail account and there it was- 35 “buzz” notifications. “I must be popular”, I thought. After clicking into these messages, I realized I was not very popular, I was just inundating myself with more general useless knowledge about people I would have genuinely not heard from until my 20 year high school reunion. AWESOME.

2010 Social Media Predictions

by Vicky Czarniecki December 22, 2009

Social media continues to evolve. As there is really no way to know how this will affect the future, we present our whimsical take on how social media may change life as we know it in 2010. 1. 2010 will be the Year of Privacy; No one likes it when parents crash the party As [...]

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The Slopes are Tweeting Your Name

by Vicky Czarniecki December 8, 2009

Like so many other Coloradans, I love to spend as much of the snowy months in the mountains as possible. How is a girl to decide when and where to go? The proof is in the pudding – snow or no snow will be the deciding factor in whether or not people flock to the [...]

Collective Intellect featured on “Colorado Matters”- Colorado Public Radio

by Laura Carroll June 23, 2009

This morning, our own Tim Lefkowicz was featured on Colorado Public Radio’s “Colorado Matters” program. LISTEN HERE for Tim and Ryan Warner’s interview on the rise of social media and what it means to market research, the companies that use it and the future of marketing.

Who-Ville and Social Media

by Dean Westervelt March 8, 2009

Just as in the wonderful Dr. Seuss book “Horton Hears a Who!”, the world of social media may have started off perceived as a tiny speck of dust, whose participants only elephants with tremendous listening capabilities could hear. Turns out that the speck is actually a world of its own and is a growing source [...]

Social Media Monitoring: Market Research 2.0

by Dean Westervelt February 12, 2009

Traditional market research has a new information channel – social media. According to Forrester, by the end of 2009, more than 85% of US online consumers will be reading or viewing social content. Market research that does not take into account brand- or product-specific online user-generated content – blog posts and re-posts, product reviews, rich [...]

Reach versus Engagement, part II (full post)

by Dean Westervelt December 18, 2008

Two terms reside at the center of the ongoing quest for measurable metrics and estimating the return on marketing investment within the social media arena – reach and engagement. The former is a measurement relic of traditional advertising effectiveness such as TV or radio spots while the latter is the latest buzzword (pun intended) for [...]

Social Media Predictions from Jason Falls

by Tim Wolters December 15, 2008

Came across this post this morning from Jason Falls. It’s a collaborative piece predicting what may go down in social media next year. These are from some of the most active thought leaders in social media. Interesting to see the different perspectives and general impression that social media still has a ways to go in [...]

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Obama Maintains Strong Social Media Lead; Will It Translate To The Polls?

by Kevin Yordy November 4, 2008

It’s Election Day, and some pundits are predicting a landslide win for Obama, while others say that McCain has a slim but very real path to victory. In other words, no one knows anything for sure. We decided to apply the same methodology we previously used to predict individual primaries, to gauge social media’s feelings [...]

Market Research, Thinning Budgets, & Social Media

by Dean Westervelt November 4, 2008

The recent malaise brought about by this month’s collapse of the Dow Jones Industrial Average and worsening economic conditions have brought into sharp relief the budgeting challenges marketers face in 2009 and beyond. Despite the economic doom and gloom, understanding who your customers and potential customers are and what they are saying about your company, [...]

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Define: Social CRM

Social CRM is a philosophy and a business strategy, supported by a technology platform, business rules, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer's ownership of the conversation.

Define: Proprietary Content

Almost any textual content your organization stores such as:

Any proprietary data can be imported into the Collective Intellect Social CRM Insight platform.

Contact us about mapping your data to the ci-insight format. info@collectiveintellect.com

Define: Snippet

Snippets are subsets of a posting based on your specified search criteria.
These snippets enable you to more accurately capture consumer sentiment across any topic, theme, dimension or term.

Define: Blog

Websites that have an RSS feed (people can subscribe to them), and they are personally authored.

Define: Message Board

Forums or threaded conversations where one person can comment, and anyone can view the comment and respond back.

Define: News

Online news, includes WSJ, NY Times, Local News, etc

Define: Social Sites

Social networking sites such as Facebook, MySpace, LinkedIn.

Define: MicroBlogs

Twitter, where content is limited to 140 characters.

Define: Social Media

"Social media are media for social interaction, using highly accessible and scalable publishing techniques. Social media use web-based technologies to transform and broadcast media monologues into social media dialogues." more from wikipedia here