We made finding insights fast. Real fast.
Don't spend weeks refining a keyword search. Our semantic filtering interface let's you hone in on your topic in minutes.
Get to the good stuff quick and truly understand the voice of your customer.
Garbage in, garbage out. We've made it easier than ever to get rid of the spam, splog, and crap.
That big number from a monitoring tool could mean nothing if the data under the hood is bad.
Don't waste time analyzing off topic data. Know you're making good decisions on good data.
Data must lead to action, and action to results.
CI:Insight enables true understanding of your customers, which in turn will make a difference to your bottom line.
Use it internally or roll it out to your clients, starting at about $1,000 per month.
Social CRM is a philosophy and a business strategy, supported by a technology platform, business rules, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer's ownership of the conversation.
Almost any textual content your organization stores such as:
Any proprietary data can be imported into the Collective Intellect Social CRM Insight platform.
Contact us about mapping your data to the ci-insight format. info@collectiveintellect.com
Snippets are subsets of a posting based on your specified search criteria.
These snippets enable you to more accurately capture consumer sentiment across any topic, theme, dimension or term.
Websites that have an RSS feed (people can subscribe to them), and they are personally authored.
Forums or threaded conversations where one person can comment, and anyone can view the comment and respond back.
Online news, includes WSJ, NY Times, Local News, etc
Social networking sites such as Facebook, MySpace, LinkedIn.
Twitter, where content is limited to 140 characters.