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Get insights. Not just numbers.

We didn't build another social media monitoring tool.
We've designed a better way to get to the heart of the conversation.

15 Minutes to Insight

We made finding insights fast. Real fast.

Don't spend weeks refining a keyword search. Our semantic filtering interface let's you hone in on your topic in minutes.

Get to the good stuff quick and truly understand the voice of your customer.

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Good data = Good decisions

Garbage in, garbage out. We've made it easier than ever to get rid of the spam, splog, and crap.

That big number from a monitoring tool could mean nothing if the data under the hood is bad.

Don't waste time analyzing off topic data. Know you're making good decisions on good data.

The bottom line

Data must lead to action, and action to results.

CI:Insight enables true understanding of your customers, which in turn will make a difference to your bottom line.

Use it internally or roll it out to your clients, starting at about $1,000 per month.

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Collective Intellect

2040 14th St. Suite 200

Boulder, CO 80302

720.259.3600
866.697.7204 (fax)
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Define: Social CRM

Social CRM is a philosophy and a business strategy, supported by a technology platform, business rules, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer's ownership of the conversation.

Define: Proprietary Content

Almost any textual content your organization stores such as:

Any proprietary data can be imported into the Collective Intellect Social CRM Insight platform.

Contact us about mapping your data to the ci-insight format. info@collectiveintellect.com

Define: Snippet

Snippets are subsets of a posting based on your specified search criteria.
These snippets enable you to more accurately capture consumer sentiment across any topic, theme, dimension or term.

Define: Blog

Websites that have an RSS feed (people can subscribe to them), and they are personally authored.

Define: Message Board

Forums or threaded conversations where one person can comment, and anyone can view the comment and respond back.

Define: News

Online news, includes WSJ, NY Times, Local News, etc

Define: Social Sites

Social networking sites such as Facebook, MySpace, LinkedIn.

Define: MicroBlogs

Twitter, where content is limited to 140 characters.

Define: Social Media

"Social media are media for social interaction, using highly accessible and scalable publishing techniques. Social media use web-based technologies to transform and broadcast media monologues into social media dialogues." more from wikipedia here